Terms & Conditions

Privacy Policy, Terms & Conditions and Cancellation Policy


1. More to Life e-store Privacy Policy

1.1. General

The More to Life e-store is an entity operated by More to Life OU (Reg No 11951141).

By using this website, users agree to the conditions specified in this Privacy Policy, Terms & Conditions and on the Cancellation Policy web page. Please revisit this web page periodically to check for any new or changed conditions.

 

We are committed to protecting your privacy and ensuring that all customer information like names, e-mail addresses, contact information and billing addresses will be kept strictly confidential.

 

The More to Life e-store does not collect or store any of the customer’s financial information, such as the full bank account numbers and/or credit card numbers.

 

1.2. Privacy Policy

 

To pay for a purchase, customers have the option to make payments through PayPal or by paying directly with credit cards. If the payment is done through PayPal, then the PayPal Privacy Policy applies to payment information. Below is an extract of the PayPal Privacy policy detailing how PayPal collects information about you:

 

“When you visit the PayPal website or use the PayPal Services, PayPal collects your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you open an account or use the PayPal Services, we may collect the following types of information:

Contact information - your name, address, phone, email, Skype ID and other similar information.

Financial information - the full bank account numbers and/or credit card numbers that you link to your PayPal account or give us when you use the PayPal Services.

Before permitting you to use the PayPal Services, PayPal may require you to provide additional information to verify your identity or address or manage risk, such as your date of birth, social security number or other information. PayPal may also obtain information about you from third parties such as credit bureaus and identity verification services. 

When you are using the PayPal Services, PayPal collects information about your transactions and your other activities on their website or using the PayPal Services and PayPal may collect information about your computer or other access device for fraud prevention purposes. 

Finally, PayPal may collect additional information from or about you in other ways such as contacts with PayPal customer support team or results when you respond to a survey from interactions with members of the eBay Inc. corporate family, and from other companies.”

In case the payment is done directly by VISA or MASTERCARD, the e-store does not have access to the credit card numbers.

 

1.3. Use of Customer Information

 

The More to Life E-store does not intend to use customer information collected through this website in any way not described here. We use customer information collected in conjunction with the purchase of products on this website to complete transactions and fulfill requests for services. We may also use customer information to provide a more effective and efficient customer experience. However, we will not give or sell your information to anyone and we will not send you unsolicited e-mails or mailings.

 

2. Terms & Conditions

 

2.1. More to Life e-store account

To make a purchase through the More to Life e-store, you need to have a registered customer account. You can register as a customer on the More to Life e-store homepage. After registration, the account information will be sent to the e-mail you specified for your account.

 

More to Life e-store account holders are responsible for keeping the details of their accounts and password confidential and agree to accept responsibility for all activities that occur under the account or passwords.

 

2.2. Electronic files downloads

 

If you have a More to Life e-store customer account, you can select downloadable products for purchase at the More to Life e-store. At the time of checkout for a Paypal transaction, the More to Life e-store will send the purchase sum in euros and other necessary transaction details to PayPal, so that you can proceed with the PayPal transaction.  After completing payment in PayPal, you will be directed back to the More to Life e-store. Once PayPal sends the transaction confirmation info to the More to Life e-store, you will receive an e-mail link and a download ID key, so that you can begin downloading your purchased files. In case of direct payments with credit card, you will receive the e-mail with download information when the e-store receives confirmation of your payment from the bank.

 

If the transmission is interrupted in any way during download, you can use your download ID key and customer account information to begin the downloading process again.

 

2.3. Currencies

 

All prices quoted in the More to Life e-store and all financial transactions are in euros or in US dollars.

 

2.4. Payments

 

The More to Life e-store accepts credit cards such as VISA or Mastercard (option available from November 14th 2010) and all payment options defined by PayPal. PayPal payment options may vary depending on your home country.

 

2.5. Sales or VAT Taxes

 

Sales tax or VAT tax 20% applies to all More to Life e-store downloadable products. Sales tax 9% applies to all printed books that will be shipped within Estonian territory.

 

2.6. Sales to End Users Only

 

The More to Life e-store sells products to end user customers only. You may not purchase for resale.

 

2.7. Copyright

 

This website is copyright © Kim Michaels and More to Life.

This website and its contents are subject to copyright under the laws of Denmark and, through international treaties, in other countries. The copyright of the materials on this site is owned by Kim Michaels and More to Life. The copyright of some materials incorporated within this site is owned by third parties.

 

You may view this website and its contents using your web browser and save an electronic copy, or print out a copy, of parts of this site solely for your own information, research or study.

 

2.8. Copying and Distributing Purchased Files

 

Purchasers of e-book, audio book, audio, pdf or any downloadable files from the More to Life e-store may do single copies of More to Life e-store downloadable files for personal non-commercial use. Substantial or systematic reproduction is not permitted. Distribution or web publication of the purchased files is prohibited without prior written permission from More to Life.

You may modify, transform, translate or adapt any purchased file from the More to Life e-store for personal non-commercial use.

 

2.9. Disclaimer

 

More to Life e-store endeavors to the best of its ability to provide content free of errors or omissions. Please notify More to Life e-store immediately of any such error or omission so that they may be rectified.

 

2.10. More to Life e-store modification

 

More to Life reserves the right to make changes to our site, policies, and terms & conditions at any time.

 

The Customer Service number is: +45 21 29 93 99 and is available from Monday through Friday 9:00 A.M. to 5:00 P.M. according to GMT+1 timezone. All complaints about  service should be sent to

kimmichaelsdk (at) gmail.com.

 

3. Return and Cancellation Policy

 

Customer can cancel their orders at any time before proceeding with payments. After the transaction has been completed successfully and the customer has received the ID key to access the purchased downloadable files, the downloadable purchase is not returnable, refundable or exchangeable. Printed books are returnable only if the customer pays for shipping both ways.

 
e-poe, kodulehe tegemine e-shop by elever